Worst service!!!

This was the most frustrating experience of my life. I Was charged twice at the Nelspruit store and when I requested a refund, I was told to bring a printed bank statement. No option to email it. I do not get it because if the documents will be sent to Head Office via email then what’s the point of me having to print out the statement.

The guy made me look like a lunatic, saying that he could not take my word for it even though I showed him on my banking app that the money had gone off. Four days later, I have not received any correspondence. I am never ever going to Studio 88 again!!!