1 reviews | Active since Nov 2019
Very bad pathetic customer service at Studio 88 Zevenwaght Mall Kuilsrivier
Hi I had a very bad experience from the Studio 88 branch in Kuilsrivier Zevenwacht Mall. It was bad service from the manager going right down to some staff members I was treated as if I owed them money not me coming in to the store to spend my hard earned money. I was treated so badly that I had to contact someone at headoffice this person was better in doing her job and to show how bad she felt she and to apologize for the bad service I received I was given a R100 off on a t-shirt I bought 2 months later me not heaving worn this t-shirt alot I took it back because it was all stretched out the manager gave me one looking and got all worked up and verbally aggressive. After phoning The headoffice again he was told to send the t-shirt in to his supplier which I think did not happen he then came back to me weeks later saying that they are not going to do anything to assist me because I bought it on a special which I of course did not I was given R100 off due to bad service but still almost paid R500 for this t-shirt I made him hold the t-shirt against the same new one in store to show him the size difference. His regional manager just doesn’t take my calls also doesn’t come back to me after this incident. There clothing aren’t cheap but there service is very cheap and low class they rip people off there hard earned cash I am sure that I am not the first person this is happening to up to know no apology from the store manager or his regional I will go out and make sure everyone I know gets to know about the bad service I was given.
We appreciate you alerting us in regards your experience, we apologize for any inconvenience caused. Your complaint has been handed to Customer Service for further investigation.
Thank you for your details, we will be in contact with you.
Yours in style, Studio 88 Customer Service
We appreciate you alerting us in regards your experience, we apologize for any inconvenience caused. Your complaint has been handed to Customer Service for further investigation.
Thank you for your details, we will be in contact with you.
Yours in style, Studio 88 Customer Service
