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sandile M
1 reviews | Active since Aug 2020
02 Aug 2020, 13:42
Unprofessional behavior from stuff at studio 88 Carlton center
Studio 88 in Carlton center jhb I have place a lay buy a month ago on a pair of sneaker.. On the second 2 of August 2020 I went wanted to cancel the lay buy cause now I need my money for something else more important than a pair of sneakers. The guys we so rude and mean and they did not want to cancel they said the don't cancel laybuys anymore. So does this mean I have to buy a pair of sneakers that I do not need anymore. And they Ddnt give me my money and this is against laybuys policy and consumer right
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Studio 88's replyOfficial
03 Aug 2020, 07:25Dear Sandile
Thank you for bringing this to our attention. We apologise for any inconvenience caused.
You may cancel your lay-bye and are entitled to have your money refunded.
You will be contacted by Customer Service today and will be assisted with your refund.
Yours in style, Studio 88 Customer Service
Thank you for bringing this to our attention. We apologise for any inconvenience caused.
You may cancel your lay-bye and are entitled to have your money refunded.
You will be contacted by Customer Service today and will be assisted with your refund.
Yours in style, Studio 88 Customer Service
Studio 88's reply03 Aug 2020, 07:25
Official
Dear Sandile
Thank you for bringing this to our attention. We apologise for any inconvenience caused.
You may cancel your lay-bye and are entitled to have your money refunded.
You will be contacted by Customer Service today and will be assisted with your refund.
Yours in style, Studio 88 Customer Service
Thank you for bringing this to our attention. We apologise for any inconvenience caused.
You may cancel your lay-bye and are entitled to have your money refunded.
You will be contacted by Customer Service today and will be assisted with your refund.
Yours in style, Studio 88 Customer Service