MM
Mzukulu M
1 reviews | Active since Feb 2021
13 Mar 2023, 11:57
They don't want to refund me
Bought some items online, unfortunately the courier could not deliver my item citing that my location is risky. items were then returned to the store, but my refund is not forthcoming despite numerous attempt to reach out to them. I am being flatly ignored as if I am annoying them now. its inconveniencing to wait for your money this long, when you were quick to take it. very bad service
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Replies (2)
Studio 88's replyOfficial
13 Mar 2023, 12:21Good day Mzukulu,
Thank you for taking the time to send this message.
We apologize for any inconvenience caused, we have sent this to our Customer Service & ecommerce Team who
will be in contact with you to see where and how best they can assist.
Stay safe, Yours in style, Studio 88 Customer Service
Thank you for taking the time to send this message.
We apologize for any inconvenience caused, we have sent this to our Customer Service & ecommerce Team who
will be in contact with you to see where and how best they can assist.
Stay safe, Yours in style, Studio 88 Customer Service
Studio 88's reply13 Mar 2023, 12:21
Official
Good day Mzukulu,
Thank you for taking the time to send this message.
We apologize for any inconvenience caused, we have sent this to our Customer Service & ecommerce Team who
will be in contact with you to see where and how best they can assist.
Stay safe, Yours in style, Studio 88 Customer Service
Thank you for taking the time to send this message.
We apologize for any inconvenience caused, we have sent this to our Customer Service & ecommerce Team who
will be in contact with you to see where and how best they can assist.
Stay safe, Yours in style, Studio 88 Customer Service
Studio 88's replyOfficial
15 Mar 2023, 08:38Good day Mzukulu,
The refund is currently pending approval and should be sent soon.
Our customer service team is in contact with you and you will be notified when the payment is processed.
Stay safe, Yours in style, Studio 88 Customer Service
The refund is currently pending approval and should be sent soon.
Our customer service team is in contact with you and you will be notified when the payment is processed.
Stay safe, Yours in style, Studio 88 Customer Service
Studio 88's reply15 Mar 2023, 08:38
Official
Good day Mzukulu,
The refund is currently pending approval and should be sent soon.
Our customer service team is in contact with you and you will be notified when the payment is processed.
Stay safe, Yours in style, Studio 88 Customer Service
The refund is currently pending approval and should be sent soon.
Our customer service team is in contact with you and you will be notified when the payment is processed.
Stay safe, Yours in style, Studio 88 Customer Service