1 reviews | Active since Dec 2016
Terrible Service, Pathetic ONLINE AND CUSTOMER SERVICE
First time buyer and i ordered on the 29th November received an incorrect item, Called in and spoke to Jason Irwin the 2nd he informed me that they will send the courier today to pick up the incorrect item. Waited still on 1st no one came, I called back in on the 6,7,8 and finally on the 10th the courier came to pick up. No one called me to update me on the process throughout this process. I called back on the 13,14 and today and Jason still did not have any updates for me. On the call i told him to get me refund he said he will send me an email after 1 hour of no email received called him awaited on the call till he sent me an email for my refund. Terrible service, honestly I will not consider anyone from buying any items from you guys, you need to improve on your customer service and online service.
We apologise for any inconvenience caused, we will attend to your delivery issue, your order is important to us.
Your message has been forwarded to the eCommerce Team and they will revert with feedback in regards the current status of your order.
We apologies for your delayed Black Friday delivery.
Stay safe, yours in style, Studio 88 Customer Service
We apologise for any inconvenience caused, we will attend to your delivery issue, your order is important to us.
Your message has been forwarded to the eCommerce Team and they will revert with feedback in regards the current status of your order.
We apologies for your delayed Black Friday delivery.
Stay safe, yours in style, Studio 88 Customer Service
According to Customer Service, your refund is being processed, please note this takes up to 4 working days.
Stay safe, yours in style, Studio 88
According to Customer Service, your refund is being processed, please note this takes up to 4 working days.
Stay safe, yours in style, Studio 88
The online department has confirmed that they have spoken to you in regards your refund.
An amount of R600 was reversed into your account on Friday 17 December, such notification has been emailed to you.
As per the Online Customer Service, dependent on the bank, the money can take anywhere between 3 to 14 days to reflect in your account.
Stay safe, yours in style, Studio 88
The online department has confirmed that they have spoken to you in regards your refund.
An amount of R600 was reversed into your account on Friday 17 December, such notification has been emailed to you.
As per the Online Customer Service, dependent on the bank, the money can take anywhere between 3 to 14 days to reflect in your account.
Stay safe, yours in style, Studio 88