1 reviews | Active since Aug 2019
Terrible experience with Studio 88 online
Studio 88 should have not advertised for online. i had a terrible experience. I bought sneakers online on black Friday. The courier reference number I was given was incorrect. i sent endless email querying about my order, Guy named Caitlind Stuart said there was a backlog of orders due to black friday. I waited and waited order didnt arrive. What was more frustrating was that Caitlind was no longer responding to my email. I then phoned HO on the 9th of January 2020. Shane managed to assist me by following up on my order and i was told "upon further investigation of your order we were not able to locate your size in the style' this is after 6 weeks after i placed order. I'm really disappointed and will never shop at Studio88 online again.
I'm still waiting for my refund, which was promised to be paid to my account.
Thank you for your feedback.
We apologize for the inconvenience caused.
Due to the large number of orders that were processed online for Black Friday, we ran low on stock and could not process your order. Unfortunately, we have limited quantities available in each item. I believe this was communicated to you over the phone.
Your refund has been processed and should reflect within 5-7 working days.
Yours in style, Studio 88 Customer Service
Thank you for your feedback.
We apologize for the inconvenience caused.
Due to the large number of orders that were processed online for Black Friday, we ran low on stock and could not process your order. Unfortunately, we have limited quantities available in each item. I believe this was communicated to you over the phone.
Your refund has been processed and should reflect within 5-7 working days.
Yours in style, Studio 88 Customer Service