MN
Marsh N
1 reviews | Active since Dec 2019
04 Mar 2026, 16:02
Terrible Customer Service – Refund Delayed
I visited Studio 88 Midrand yesterday to get a refund for sneakers. They said they couldn’t help me because the payment was “cashed up.” They promised to transfer the money to my account by 14:00 today, but at 15:00 I had to follow up, and they kept changing the time — first 16:00, then 18:00. I still don’t know if I will get my refund. Terrible customer service and very frustrating experience
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Replies (2)MN
Marsh N's updateReviewer Update
04 Mar 2026, 16:11WOW I JUST RECEIVED THE MONEY R20 SHORT ,WHAT A WOW
Wow i received the money ,R20 short amazing
Wow i received the money ,R20 short amazing
MN
Marsh N's update04 Mar 2026, 16:11
Reviewer Update
WOW I JUST RECEIVED THE MONEY R20 SHORT ,WHAT A WOW
Wow i received the money ,R20 short amazing
Wow i received the money ,R20 short amazing
Studio 88's replyOfficial
04 Mar 2026, 16:15Dear Marsh,
Thank you for taking the time to send this message. We apologise for any inconvenience caused; we have escalated the matter to the regional manager to resolve the matter.
Yours in style,
Studio 88 Customer Service
Thank you for taking the time to send this message. We apologise for any inconvenience caused; we have escalated the matter to the regional manager to resolve the matter.
Yours in style,
Studio 88 Customer Service
Studio 88's reply04 Mar 2026, 16:15
Official
Dear Marsh,
Thank you for taking the time to send this message. We apologise for any inconvenience caused; we have escalated the matter to the regional manager to resolve the matter.
Yours in style,
Studio 88 Customer Service
Thank you for taking the time to send this message. We apologise for any inconvenience caused; we have escalated the matter to the regional manager to resolve the matter.
Yours in style,
Studio 88 Customer Service