TM
Tashreeq M

1 reviews | Active since Dec 2020

10 Feb 2021, 09:33

Studio88

I have orded me a sneaker online at Studio 88 in December 2020 and It arrived in January 2021 I have worn the sneakers twice and then the sole of the right foot came loose I notified Studio88 took a while to get to them eventually they came to pick up the sneakers for inspection and it was a factory fault witch I was told from the person of studio88 in then email he sent me, now I have gotten a other new pair from studio 88 and I only have it 2 weeks and it is doing the exact same the right foot sole is coming loose once again and I have emailed studio88 and I was given a rude reply I hope I can upload it for proof, and I want my money back they have poor product quality!!

0
Replies (5)
Studio 88
Studio 88's reply10 Feb 2021, 10:16
Official
Hi Tashreeq

Thanks for your message.

We are happy to refund or replace factory faults.

Please get hold of us on the same email address you previously did
TM
Tashreeq M's update10 Feb 2021, 12:16
Reviewer Update
Good day i would like a refund because this is to much I'm going through just for a pair of sneakers.
Studio 88
Studio 88's reply10 Feb 2021, 13:22
Official
Good day Tashreeq,

Not a problem at all, we will arrange for collection and will action the refund.

We will be in contact with you to complete the process,


TM
Tashreeq M's update10 Feb 2021, 13:52
Reviewer Update
Thank you.
Studio 88
Studio 88's reply10 Feb 2021, 14:17
Official
Good day Tashreeq,

Please can you advise your best contact details as the above number is on voicemail in order to complete the collection and also the refund process.

Do advice so that we are able to assist further,

Yours in style,