STUDIO 88 WOODMEAD SELLS LAY BYES TO OTHER CLIENTS

On the 21st of March 2020 I visited the Studio woodmead branch and saw takkies that I loved, l did lay-bye for the takkies with the intention of fetching them on the 28th of March 2020.

I was not able to fetch the takkies on the 28th of March as a result of the lock down. I went to fetch them today as their lay bye states that you have 3 months to pay for the lay bye. O arrival at the shop l was told they can not find the takkies. The reason they gave was that maybe one of the sales people sold them.

Why have a lay bye option and then continue to sell the products. I believe that when a product is scanned on the system then you can pick up that its on lay bye then why continue to sell it to another client.

What makes it worse is that its not the first time that a lay bye has been sold as my brother had the same experience and we thought maybe it was mistake but now we know that Lay byes are being sold to other clients.

If the above is how they conduct business as much as they sell the range of products that I love, they have lost a client and trust me will never recommend anyone.