mK
mohammed K
1 reviews | Active since May 2016
03 May 2020, 16:32
Studio 88 trying to rip of customers
Very poor service at studio 88 Galleria. Prices marked on items are not the same when you at the till. Ask to speak to the manager and was told he is not around. All the prices were inflated at the till.
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Studio 88's replyOfficial
04 May 2020, 07:12Dear Mohammed
Thank you for contacting us, we sincerely apologize that you were not assisted sufficiently in our store. We will forward your complaint to our customer service department who will be in contact with you at the earliest convenience. We will however require more information as to which specific item(s) you experienced this issue with, please indicate the price seen on the item and the price provided at the till for us to check into this.
Please respond to our email with the above details in order for us to assist you further.
Please also note that due to the lockdown our stores only officially opened on Friday the 1st May for sale of Winter Clothing items only, this may mean that some previous markdowns before the lockdown may have expired within the past month, however we will need more information to confirm where the specific issue was.
Studio 88 always ensures to provide the best and most competitive pricing for all branded footwear and apparel and we would not under any circumstance inflate prices. We do however understand your frustration, and we sincerely wish to assist you and to resolve the issue.
We appreciate your support and will be in contact.
Yours in style, Studio 88 Customer Service
Thank you for contacting us, we sincerely apologize that you were not assisted sufficiently in our store. We will forward your complaint to our customer service department who will be in contact with you at the earliest convenience. We will however require more information as to which specific item(s) you experienced this issue with, please indicate the price seen on the item and the price provided at the till for us to check into this.
Please respond to our email with the above details in order for us to assist you further.
Please also note that due to the lockdown our stores only officially opened on Friday the 1st May for sale of Winter Clothing items only, this may mean that some previous markdowns before the lockdown may have expired within the past month, however we will need more information to confirm where the specific issue was.
Studio 88 always ensures to provide the best and most competitive pricing for all branded footwear and apparel and we would not under any circumstance inflate prices. We do however understand your frustration, and we sincerely wish to assist you and to resolve the issue.
We appreciate your support and will be in contact.
Yours in style, Studio 88 Customer Service
Studio 88's reply04 May 2020, 07:12
Official
Dear Mohammed
Thank you for contacting us, we sincerely apologize that you were not assisted sufficiently in our store. We will forward your complaint to our customer service department who will be in contact with you at the earliest convenience. We will however require more information as to which specific item(s) you experienced this issue with, please indicate the price seen on the item and the price provided at the till for us to check into this.
Please respond to our email with the above details in order for us to assist you further.
Please also note that due to the lockdown our stores only officially opened on Friday the 1st May for sale of Winter Clothing items only, this may mean that some previous markdowns before the lockdown may have expired within the past month, however we will need more information to confirm where the specific issue was.
Studio 88 always ensures to provide the best and most competitive pricing for all branded footwear and apparel and we would not under any circumstance inflate prices. We do however understand your frustration, and we sincerely wish to assist you and to resolve the issue.
We appreciate your support and will be in contact.
Yours in style, Studio 88 Customer Service
Thank you for contacting us, we sincerely apologize that you were not assisted sufficiently in our store. We will forward your complaint to our customer service department who will be in contact with you at the earliest convenience. We will however require more information as to which specific item(s) you experienced this issue with, please indicate the price seen on the item and the price provided at the till for us to check into this.
Please respond to our email with the above details in order for us to assist you further.
Please also note that due to the lockdown our stores only officially opened on Friday the 1st May for sale of Winter Clothing items only, this may mean that some previous markdowns before the lockdown may have expired within the past month, however we will need more information to confirm where the specific issue was.
Studio 88 always ensures to provide the best and most competitive pricing for all branded footwear and apparel and we would not under any circumstance inflate prices. We do however understand your frustration, and we sincerely wish to assist you and to resolve the issue.
We appreciate your support and will be in contact.
Yours in style, Studio 88 Customer Service