JK
Juliet K

1 reviews | Active since Feb 2020

25 Mar 2021, 17:02

STUDIO 88 TREATED ME LIKE IM MENTALLY RETARDED

So on the 10th just over a week ago I decided to buy myself a sneaker (NIKE AIRFORCE), I wore the shoes but the worst happened as the stitch on the inside the left shoe is giving me discomfort and that particular one shoe also feels like it is not as cushy as its supposed to be. So I went back to STUDIO 88 WESTGATE MALL, the staff treated me like a mad woman they just kept coming one by one listening to me and going away to leave me standing like a fool without assisting me. It is my hard earned money that I spent here all I'm asking for is an exchange or my money back if they cant help me.

Studio 88 West gate mall lacks good service and they don't even have the ability to treat customers as good as they do when your coming to buy as they'll be following you as if your lost!!! If I don't get assisted I promise to take my money elsewhere next time.

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Replies (1)
Studio 88
Studio 88's reply26 Mar 2021, 08:17
Official
Hi Juliet

We do apologize that your experience was not as great as it should have been. We take the quality of our product very seriously at Studio 88. 

Your details have been forwarded to our customer service team and an agent should be in contact shortly
We hope that in the future we will offer you better service and a better experience. 

Yours in style, Studio 88 Customer Service