MJ
Monique J

1 reviews | Active since Feb 2021

13 Aug 2021, 08:50

Studio 88 & their other store in Eike Stad Mall

Good day

I’m really not happy or impressed with Studio 88. I went their yesterday to shop for some things as I received such good customer service excellence from the old manager who was there before, Chris, only to find out that Chris no longer works there & that there is now other management. I see the other shopped owned by Studio 88 did the same thing, they replaced all their employees with employees from Gauteng. So the Cape Tonian employees are not good enough to manage & work in your stores, as majority of your new staff is not from Cape Town. I know this because I asked the staff at the other store where they are from & what happened to the previous employees.

I’m very disappointed. They couldn’t even give me a contact number for Chris, as I’d like to go shop wherever he gets another job. I mean I was just there 2 weeks ago & I told him I’ll come back to buy from him & now he is no longer there. I don’t feel like shopping there anymore. You don’t play with people’s livelihoods like that. They’ve also got bills & kids to support.

At the other store, the new store, in Eike Stad mall, I can’t remember the name, they fired the staff after working only 3/4 days.. and they didn’t even pay the staff for working there.

It’s really ridiculous & disturbing.

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Replies (5)
MJ
Monique J's update13 Aug 2021, 08:54
Reviewer Update
I must just apologise for not saying that apparently they didn’t pay their staff from the other store, because the people who worked there for 3/4 days told me that themselves. I was there with 1 person they never paid when he went to enquire when he will be receiving his money.
And the new staff told me they are from Joburg. Not my words. Just saying
MJ
Monique J's update13 Aug 2021, 08:56
Reviewer Update
Sorry for speculating, but I’m unable to edit this post. Thanks
MJ
Monique J's update13 Aug 2021, 09:00
Reviewer Update
I want to edit or remove my review. Please assist. Thanks
Studio 88
Studio 88's reply13 Aug 2021, 09:23
Official
Hi Monique, thank you for voicing your concern. We would like to assure you that at Studio 88 we do not treat staff differently because of where they come from, all our staff are treated with respect and dignity no matter the city they are from and we have very strict policies in place so that our employees feel safe in the working environment. We will forward your query to our customer service team and someone will be in contact soon. We thank you again for bringing this to our attention. Yours in Style - The Studio 88 Team 
MJ
Monique J's update13 Aug 2021, 15:50
Reviewer Update
Good day Studio 88

Thank you very much for your feedback. I appreciate it. And will write a good review if this issue is resolved.

Thanks & regards
Monique