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Phumzile M
1 reviews | Active since Nov 2019
18 Oct 2020, 16:00
Studio 88 Pine Street
I just want to share my bad experience with Studio 88 Shop, Durban Pine Street and Aliwal North, I bought Adidas Sandals in Studio 88 Pine Street branch in Durban, but they gave me sandals for one foot. I am not residing in Durban, I replaced those sandals with others since I was not going to be able to return to Durban, when I am calling them asking what must I do, they told me to go to any Studio 88, and I went to Aliwal North branch, there I was told that they can not assist me, with my request as I was asking for a refund, they said I must go back where i bought the items from. Now I am sitting with this sandals here, dont know what do with them
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Replies (3)
Studio 88's replyOfficial
19 Oct 2020, 07:18Dear Phumzile
Thank you for alerting us about your issue.
Customer service will be in contact with you today on the telephone number provided to assist you.
We apologize for any inconvenience experienced.
Yours in Style, Studio 88 Customer Service
Thank you for alerting us about your issue.
Customer service will be in contact with you today on the telephone number provided to assist you.
We apologize for any inconvenience experienced.
Yours in Style, Studio 88 Customer Service
Best regards,
Studio 88's reply19 Oct 2020, 07:18
Official
Dear Phumzile
Thank you for alerting us about your issue.
Customer service will be in contact with you today on the telephone number provided to assist you.
We apologize for any inconvenience experienced.
Yours in Style, Studio 88 Customer Service
Thank you for alerting us about your issue.
Customer service will be in contact with you today on the telephone number provided to assist you.
We apologize for any inconvenience experienced.
Yours in Style, Studio 88 Customer Service
Best regards,
PM
Phumzile M's updateReviewer Update
19 Oct 2020, 16:20I would like to say Thank you Studio 88 head office. I appreciate the way Simphiwe handled my complaint. With the customer service I received from you, I will defenatly buy again at your shops. Thank you
PM
Phumzile M's update19 Oct 2020, 16:20
Reviewer Update
I would like to say Thank you Studio 88 head office. I appreciate the way Simphiwe handled my complaint. With the customer service I received from you, I will defenatly buy again at your shops. Thank you
Studio 88's replyOfficial
19 Oct 2020, 21:02Dear Phumzile
Thank you so much for taking the time to send your compliments to Simphiwe, she will be delighted that you are happy.
We look forward to seeing you in our stores again soon.
Be Safe
Yours in Style, Studio 88 Customer Service.
Thank you so much for taking the time to send your compliments to Simphiwe, she will be delighted that you are happy.
We look forward to seeing you in our stores again soon.
Be Safe
Yours in Style, Studio 88 Customer Service.
Best regards,
Studio 88's reply19 Oct 2020, 21:02
Official
Dear Phumzile
Thank you so much for taking the time to send your compliments to Simphiwe, she will be delighted that you are happy.
We look forward to seeing you in our stores again soon.
Be Safe
Yours in Style, Studio 88 Customer Service.
Thank you so much for taking the time to send your compliments to Simphiwe, she will be delighted that you are happy.
We look forward to seeing you in our stores again soon.
Be Safe
Yours in Style, Studio 88 Customer Service.
Best regards,