BM
Bathabile M

1 reviews | Active since Oct 2021

15 Oct 2021, 14:08

Studio 88 online **** !!!!!

DO NOT BUY ONLINE on the website STUDIO 88 those people are ******!!!!!! They run a serious ****!!! I’ve ordered on 1st of October and am still waiting for my items to be delivered. When you call them they transfer you to some coloured ladies working there to hush customers with the ridiculous unheard of excuses. Renée (The lady who works there) was with her colleague today and and even advised her colleague to drop my call when I was inquiring about my order I’m so infuriated at how unprofessional that was and to make matters worse I’ve been calling them subsequently trying to get feedback and progress regarding my order I’ve been told that the courier services could not reach me via cell phone and I had not received and due correspondence regarding this not even by email or sms. I was only told by the phone and was promised to record a track number test regarding this order till today I have not received such and Renée claims that management hasn’t made due response regarding this matter. I demanded to to be refunded and I’m still waiting because no effort has been put on their side to address or redress this matter effectively!!!! Please everyone be warm, refrain from purchasing anything online!!!

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Replies (1)
Studio 88
Studio 88's reply15 Oct 2021, 14:54
Official
Good Day Bathabile, 

We sincerely apologize for the lack of respect you have been treated with, please note that the person in question will be dealt with and you can expect communication from the Ecommerce Manager, 

Yours In Style, 
Sudio-88 Online