HS
Hope S

1 reviews | Active since Apr 2022

28 May 2023, 10:03

Studio 88 is indeed a ****

I bought Addidas plukkies at Studio 88 Thulamahashe for my son. The shoes didnt fit and I went back to the shop the next day to get a bigger size which they didn't have and when I requested a refund, I was told the money has already been banked, and I should wait for a day when someone has paid cash to get my refund. FIRSTLY I didn't even pay cash, they could simply refund the money back into my account. Then I was told every refund is done by cash and I have to wait and when they have cash they will call me. I have been waiting for a week now just to be refunded R700.

0
Replies (1)
Studio 88
Studio 88's reply29 May 2023, 10:27
Official
Good day Hope,

Thank you for your message. It has been sent on to the Regional Manager for that store to investigate further. 
We apologize for any inconvenience caused. 

Stay safe, yours in style, Studio 88