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Vusimusi N
1 reviews | Active since Oct 2021
31 May 2024, 20:56
Studio 88
Very dissapointed with studio 88 kempstar.i bought a jacket for 750 today on 31/05/2024.when i got home i realised the jacket was torn.i emmediately took it back about 10 mins later.when i got ther.they took the torn jacket.no exchange,no refund i was just left with nothing.simple words they took their jacket and my money.am not happy.staff and management all rude .2 staff ladies were just laughing at me.studio 88 kempstar i want my money or axchange on the jacket and your staff is just a joke.your service is poor.i asked to see the owner,staff said they are the owners.***.
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Replies (2)
Studio 88's replyOfficial
03 Jun 2024, 08:15Dear Vusimusi,
Thank you for taking the time to send this message. We apologise for any inconvenience caused, our Customer Service team will be in contact with you to see how best they can assist.
Yours in style,
Studio 88 Customer Service
Thank you for taking the time to send this message. We apologise for any inconvenience caused, our Customer Service team will be in contact with you to see how best they can assist.
Yours in style,
Studio 88 Customer Service
Studio 88's reply03 Jun 2024, 08:15
Official
Dear Vusimusi,
Thank you for taking the time to send this message. We apologise for any inconvenience caused, our Customer Service team will be in contact with you to see how best they can assist.
Yours in style,
Studio 88 Customer Service
Thank you for taking the time to send this message. We apologise for any inconvenience caused, our Customer Service team will be in contact with you to see how best they can assist.
Yours in style,
Studio 88 Customer Service
Studio 88's replyOfficial
04 Jun 2024, 12:04Dear Vusimusi,
We are pleased to inform you that our Regional Manager has successfully resolved your query and you have been assisted with an exchange for your jacket. We hope to see you again in future.
Yours in style,
Studio 88 Customer Service
We are pleased to inform you that our Regional Manager has successfully resolved your query and you have been assisted with an exchange for your jacket. We hope to see you again in future.
Yours in style,
Studio 88 Customer Service
Studio 88's reply04 Jun 2024, 12:04
Official
Dear Vusimusi,
We are pleased to inform you that our Regional Manager has successfully resolved your query and you have been assisted with an exchange for your jacket. We hope to see you again in future.
Yours in style,
Studio 88 Customer Service
We are pleased to inform you that our Regional Manager has successfully resolved your query and you have been assisted with an exchange for your jacket. We hope to see you again in future.
Yours in style,
Studio 88 Customer Service