1 reviews | Active since Sept 2013
<p>The staff at studio 88 are the most rude staff I have ever come I cross. When I walked in the shop on the 26th of November one of the ladies said " people shouldn't walk in here just to run away from the rain if they are not buying" when I went to pay for the shoes I was buying I said to the guy at the till 'your staff should not be rude to clients' the next thing the guy at the till started shouting at me and when I asked for the manager the guy at the till claimed he was the managerr and he didn't even apologise for his action. While at the till I realised I needed two extra pairs and one guy went to get the shoes for me and he never returned while waiting for this guy the same lady who had made a rude comment came to me and said' why are you waiting there can't you see you blocking the way.' I walked out and as I was walking out the same lady shouts ' some people are just attention seeking! All this happened in front of the manager. I will never buy from studio again. They have bad customer service and terrible managers who don't know how to treat customers. </p>
Dear Tatenda
Thank you very much for informing us about your experience. This attitude is unacceptable and please accept our apologies on behalf of the company. This will be escalated to the Regional Manager for the Studio 88 Braamfontein store and the persons involved will be dealt with.
Our sincerest apologies and thank you for bringing this to our attention.
Regards
Studio 88
Best regards,
Dear Tatenda
Thank you very much for informing us about your experience. This attitude is unacceptable and please accept our apologies on behalf of the company. This will be escalated to the Regional Manager for the Studio 88 Braamfontein store and the persons involved will be dealt with.
Our sincerest apologies and thank you for bringing this to our attention.
Regards
Studio 88
Best regards,
Dear Tatenda
I can confirm that the staff members involved with your bad treatment experience have been spoken to and will receive written warnings within this week.
Should you wish to have the Regional Manager contact you to confirm that action has been taken, I will forward the number *** to him.
Apologies once again and take care.
Studio 88 Team
Best regards,
Dear Tatenda
I can confirm that the staff members involved with your bad treatment experience have been spoken to and will receive written warnings within this week.
Should you wish to have the Regional Manager contact you to confirm that action has been taken, I will forward the number *** to him.
Apologies once again and take care.
Studio 88 Team
Best regards,
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