1 reviews | Active since Nov 2017
Studio 88 bad service,stuff with no musk and bad attitude
Good day..my name is Belina Khanye..on friday 27 nov 2020 i bought vans size 4 for my child at eastrand mall.the shoe was small so i wanted to exchange them and the nearest studio 88 was festival mall.on staurday i sent my sister to do the exchange while i was at another store,the manager sent her back saying she should do the exchange where she bought the shoes.of which i dont because she had the reciept and i just wanted to change the size.so i went there myself,when i got there she checked the sizes and said they did not have a size5 but they had a size 6 and 7 and showed me on their system.so i agreed that i wil take a 6.she said an assistant on the floor wil exchange for me,i gave the assistant the invoice and the shoes to exchange so he came saying they did not have a size 6,so i said he can give me a size 7 as he couldnt find the size 6.he then started shouting at me saying i dont know what i want and i should decide what i wanted,he caused a scene telling me he wished death apun all my kidsthe guy didnt even have a musk,so the store doesnt follow the covid-19 regulations .he was rude and shouted at me saying all painfull things and the manager just stood there not saying anything.i left the store heart broken because of the treatment and words got from the assistant(apperently hes mageza)as he refused to give me his name.i blame the manager aswell as she lacked discipline she couldnt control her stuff or try to calm him down.
Thank you for bringing this to our attention, you will be contacted by the Regional Manger to resolve this issue.
We apologise for any inconvenience caused.
Stay safe,
Yours in style Studio 88 Customer Service
Thank you for bringing this to our attention, you will be contacted by the Regional Manger to resolve this issue.
We apologise for any inconvenience caused.
Stay safe,
Yours in style Studio 88 Customer Service
