LM
LANCELOT M
1 reviews | Active since Jul 2014
26 Jan 2022, 11:35
Studio 88 and Fast And Furious Mess
I made an online purchase which was delivered to on the 8th day after ordering
Studio 88 used Fast and Furious Couriers made a horrible attempt at ensuring that the parcel gets to me way after the delivery time stipulated
Multiple calls to their offices proved void as a clear breakdown in business relations between the courier and Studio 88 left me without my parcel
Lo and behold the shoes did not fit, a fault in my part. Another nightmare began in me having to return them.
There was absolutely no clear communication about what will happen and transpire - just one story after the other.
I advise strongly against ordering from Studio 88.
Helpful (0)
Replies (4)0
Replies (4)
Studio 88's replyOfficial
26 Jan 2022, 12:09Good day Lance
We sincerely apologize for the inconvenience and frustration you have experienced, this is not the quality of service we strive to provide our customers. We will ensure to have one of our customer service agents contact you telephonically to update you on the status of your return.
Kind Regards
Studio 88 Online
We sincerely apologize for the inconvenience and frustration you have experienced, this is not the quality of service we strive to provide our customers. We will ensure to have one of our customer service agents contact you telephonically to update you on the status of your return.
Kind Regards
Studio 88 Online
Studio 88's reply26 Jan 2022, 12:09
Official
Good day Lance
We sincerely apologize for the inconvenience and frustration you have experienced, this is not the quality of service we strive to provide our customers. We will ensure to have one of our customer service agents contact you telephonically to update you on the status of your return.
Kind Regards
Studio 88 Online
We sincerely apologize for the inconvenience and frustration you have experienced, this is not the quality of service we strive to provide our customers. We will ensure to have one of our customer service agents contact you telephonically to update you on the status of your return.
Kind Regards
Studio 88 Online
Studio 88's replyOfficial
26 Jan 2022, 12:56Good day Lance
Thank you for accepting our call, as discussed we are currently tracking the status of your returned package with Courier Company. Once received, we will immediately hand over for refund and send proof that refund has been made. Please note, refunds may take a few days to reflect and are not immediate, however you are welcome to contact us should you have any concerns.
Kind Regards
Studio 88 Online
Thank you for accepting our call, as discussed we are currently tracking the status of your returned package with Courier Company. Once received, we will immediately hand over for refund and send proof that refund has been made. Please note, refunds may take a few days to reflect and are not immediate, however you are welcome to contact us should you have any concerns.
Kind Regards
Studio 88 Online
Studio 88's reply26 Jan 2022, 12:56
Official
Good day Lance
Thank you for accepting our call, as discussed we are currently tracking the status of your returned package with Courier Company. Once received, we will immediately hand over for refund and send proof that refund has been made. Please note, refunds may take a few days to reflect and are not immediate, however you are welcome to contact us should you have any concerns.
Kind Regards
Studio 88 Online
Thank you for accepting our call, as discussed we are currently tracking the status of your returned package with Courier Company. Once received, we will immediately hand over for refund and send proof that refund has been made. Please note, refunds may take a few days to reflect and are not immediate, however you are welcome to contact us should you have any concerns.
Kind Regards
Studio 88 Online
Studio 88's replyOfficial
26 Jan 2022, 14:06Good day Lance, hope all is well.
Please note we have confirmed that the parcel is in transit from Cape Town to Johannesburg and delivery to our Warehouse will be on Friday. Once the return has been received we will hand over for refund after standard inspection.
Kind Regards
Studio 88 Online
Please note we have confirmed that the parcel is in transit from Cape Town to Johannesburg and delivery to our Warehouse will be on Friday. Once the return has been received we will hand over for refund after standard inspection.
Kind Regards
Studio 88 Online
Studio 88's reply26 Jan 2022, 14:06
Official
Good day Lance, hope all is well.
Please note we have confirmed that the parcel is in transit from Cape Town to Johannesburg and delivery to our Warehouse will be on Friday. Once the return has been received we will hand over for refund after standard inspection.
Kind Regards
Studio 88 Online
Please note we have confirmed that the parcel is in transit from Cape Town to Johannesburg and delivery to our Warehouse will be on Friday. Once the return has been received we will hand over for refund after standard inspection.
Kind Regards
Studio 88 Online
Studio 88's replyOfficial
27 Jan 2022, 13:30Good day Lance, hope all is well.
Please note we have received your return and have finished the standard inspection. Your refund is currently being handed over for payment, and proof of refund will be emailed to you shorlty.
Thank you
Please note we have received your return and have finished the standard inspection. Your refund is currently being handed over for payment, and proof of refund will be emailed to you shorlty.
Thank you
Studio 88's reply27 Jan 2022, 13:30
Official
Good day Lance, hope all is well.
Please note we have received your return and have finished the standard inspection. Your refund is currently being handed over for payment, and proof of refund will be emailed to you shorlty.
Thank you
Please note we have received your return and have finished the standard inspection. Your refund is currently being handed over for payment, and proof of refund will be emailed to you shorlty.
Thank you