MM
Mika M
1 reviews | Active since Feb 2025
12 Feb 2025, 09:38
Studio 88
So last week i decided to order from studio 88 online and my package was delivered fine but item didn’t fit so i decided to log a return and refund, they collected the item days later i still haven’t received any communication from them and my refund I’ve been trying to call them I must say the customer service is pathetic they are all telling me different things and lies i don’t even know what to believe anymore I’ve been calling them and all they do is tell me that they will call me or send me an email which they don’t I regret placing an order with them now I have to follow them up instead of them communicating with me
Helpful (0)
Replies (5)0
Replies (5)
Studio 88's replyOfficial
12 Feb 2025, 09:50Dear Mika,
Thank you for taking the time to send this message. We apologise for the delay and any inconvenience caused; our Customer Service will be in contact with you.
Yours in style,
Studio 88 Customer Service
Thank you for taking the time to send this message. We apologise for the delay and any inconvenience caused; our Customer Service will be in contact with you.
Yours in style,
Studio 88 Customer Service
Studio 88's reply12 Feb 2025, 09:50
Official
Dear Mika,
Thank you for taking the time to send this message. We apologise for the delay and any inconvenience caused; our Customer Service will be in contact with you.
Yours in style,
Studio 88 Customer Service
Thank you for taking the time to send this message. We apologise for the delay and any inconvenience caused; our Customer Service will be in contact with you.
Yours in style,
Studio 88 Customer Service
MM
Mika M's updateReviewer Update
12 Feb 2025, 13:28I am still waiting ,your supervisor said he will send me an email even now still waiting for the email
MM
Mika M's update12 Feb 2025, 13:28
Reviewer Update
I am still waiting ,your supervisor said he will send me an email even now still waiting for the email
Studio 88's replyOfficial
12 Feb 2025, 14:21We have followed up with the team and you will be assisted.
Studio 88's reply12 Feb 2025, 14:21
Official
We have followed up with the team and you will be assisted.
MM
Mika M's updateReviewer Update
13 Feb 2025, 15:00Studio 88 I returned your product, yall received it ! But why is it so hard for you to give me my refund back? R1400 is a lot of money can i please get my refund back
MM
Mika M's update13 Feb 2025, 15:00
Reviewer Update
Studio 88 I returned your product, yall received it ! But why is it so hard for you to give me my refund back? R1400 is a lot of money can i please get my refund back
Studio 88's replyOfficial
14 Feb 2025, 09:28The refund has been processed and paid. Our team will email you the proof of payment.
Studio 88's reply14 Feb 2025, 09:28
Official
The refund has been processed and paid. Our team will email you the proof of payment.