BJ
Bonolo J

1 reviews | Active since Sept 2020

04 Jan 2022, 08:59

Still waiting for refund

I ordered 2 kids T-shirts online on the 11th of Dec...on the 23th they cancelled my order during to stock and requested my banking details for refund,till today I have not received my refund,I sent them email and Facebook message,nobody got back to me to explain when I would be receiving my money back,ur customer service socks mann,really...

0
Replies (2)
Studio 88
Studio 88's reply04 Jan 2022, 09:21
Official
Good day Bonolo, 

Thank you for contacting us, please note we are awaiting your bank confirmation letter, our accounts department is unable to refund until this is provided. 
Our customer service team will follow up, 

Yours in Style, Studio-88 Online. 
BJ
Bonolo J's update04 Jan 2022, 10:39
Reviewer Update
I have rep**** to ur email with the bank details,the same day u requested it, I send 2 emails again today