BW
Bronwan W
1 reviews | Active since Dec 2021
15 Dec 2021, 16:58
Still waiting for my online order since 29/11/2021
I have made a online purchase on the 29/11/2021 and was told it will take 5-7 working days. i have sent numerus email enquiring when i will receive my order but received no response i sent 10 email in total. since my purchase and I still have not received my order or any response to my email up until today (15/12/2021), i can see they read the emails but i guess they just incapable to response to there customers. I called 6 times today and the phone was just ringing no one answered. This is probably the worse service i have every experience had and will not recommend anyone to purchase from Studio 88
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Replies (6)0
Replies (6)
Studio 88's replyOfficial
17 Dec 2021, 08:03Dear Bronwan
This is to confirm that we have received your message.
We apologise for any inconvenience caused, please note that your order is important to us.
Your message has been escalated with the eCommerce Team for them to supply feedback in the current status of your order.
We apologies for your delayed Black Friday delivery.
Stay safe, yours in style, Studio 88 Customer Service
This is to confirm that we have received your message.
We apologise for any inconvenience caused, please note that your order is important to us.
Your message has been escalated with the eCommerce Team for them to supply feedback in the current status of your order.
We apologies for your delayed Black Friday delivery.
Stay safe, yours in style, Studio 88 Customer Service
Studio 88's reply17 Dec 2021, 08:03
Official
Dear Bronwan
This is to confirm that we have received your message.
We apologise for any inconvenience caused, please note that your order is important to us.
Your message has been escalated with the eCommerce Team for them to supply feedback in the current status of your order.
We apologies for your delayed Black Friday delivery.
Stay safe, yours in style, Studio 88 Customer Service
This is to confirm that we have received your message.
We apologise for any inconvenience caused, please note that your order is important to us.
Your message has been escalated with the eCommerce Team for them to supply feedback in the current status of your order.
We apologies for your delayed Black Friday delivery.
Stay safe, yours in style, Studio 88 Customer Service
BW
Bronwan W's updateReviewer Update
17 Dec 2021, 11:18So when can i expect a feedback from you eCommerce team when they cant even respond to a email.
BW
Bronwan W's update17 Dec 2021, 11:18
Reviewer Update
So when can i expect a feedback from you eCommerce team when they cant even respond to a email.
Studio 88's replyOfficial
17 Dec 2021, 13:25Dear Bronwan
You should receive feedback today.
We apologize for the frustration and inconvenience caused.
Stay safe, yours in style, Studio 88
You should receive feedback today.
We apologize for the frustration and inconvenience caused.
Stay safe, yours in style, Studio 88
Studio 88's reply17 Dec 2021, 13:25
Official
Dear Bronwan
You should receive feedback today.
We apologize for the frustration and inconvenience caused.
Stay safe, yours in style, Studio 88
You should receive feedback today.
We apologize for the frustration and inconvenience caused.
Stay safe, yours in style, Studio 88
BW
Bronwan W's updateReviewer Update
17 Dec 2021, 17:02still no feedback this is pathetic
BW
Bronwan W's update17 Dec 2021, 17:02
Reviewer Update
still no feedback this is pathetic
Studio 88's replyOfficial
17 Dec 2021, 21:25Dear Bronwan
As you saw earlier today, your query was escalated to Online for feedback, we apologize that there has not been a response as promised.
Stay safe, yours in style, Studio 88
As you saw earlier today, your query was escalated to Online for feedback, we apologize that there has not been a response as promised.
Stay safe, yours in style, Studio 88
Studio 88's reply17 Dec 2021, 21:25
Official
Dear Bronwan
As you saw earlier today, your query was escalated to Online for feedback, we apologize that there has not been a response as promised.
Stay safe, yours in style, Studio 88
As you saw earlier today, your query was escalated to Online for feedback, we apologize that there has not been a response as promised.
Stay safe, yours in style, Studio 88
BW
Bronwan W's updateReviewer Update
22 Dec 2021, 13:50still no refund or feedbeack
BW
Bronwan W's update22 Dec 2021, 13:50
Reviewer Update
still no refund or feedbeack