TM
Thato M
1 reviews | Active since Dec 2021
15 Dec 2021, 09:45
Still waiting for my online order but nothing
I have made a online purchase on the 24/11/2021 and the instructions were clear that it take up to 5-7 working days but even today I have not got my order and what annoys me the most is that I got a call from one of your agent telling me that my order was involved in hijacking but never got back to me and than I emailed your customer care online and they promised me that I will receive my order on Monday on the 13/12/2021 but I have not received anything. So I am not happy because you cant keep your promise to customers
Helpful (0)
Replies (2)0
Replies (2)
Studio 88's replyOfficial
15 Dec 2021, 11:50Dear Thato
This is to confirm that we have received your message.
We apologise for any inconvenience caused, please note that your order is important to us.
Your message has been forwarded to the eCommerce Team for them to supply feedback in regards the current status of your order.
We apologies for your delayed Black Friday delivery.
Online Customer Service will be in contact with you shortly to give you feedback in regards your order.
Stay safe, yours in style, Studio 88 Customer Service
This is to confirm that we have received your message.
We apologise for any inconvenience caused, please note that your order is important to us.
Your message has been forwarded to the eCommerce Team for them to supply feedback in regards the current status of your order.
We apologies for your delayed Black Friday delivery.
Online Customer Service will be in contact with you shortly to give you feedback in regards your order.
Stay safe, yours in style, Studio 88 Customer Service
Studio 88's reply15 Dec 2021, 11:50
Official
Dear Thato
This is to confirm that we have received your message.
We apologise for any inconvenience caused, please note that your order is important to us.
Your message has been forwarded to the eCommerce Team for them to supply feedback in regards the current status of your order.
We apologies for your delayed Black Friday delivery.
Online Customer Service will be in contact with you shortly to give you feedback in regards your order.
Stay safe, yours in style, Studio 88 Customer Service
This is to confirm that we have received your message.
We apologise for any inconvenience caused, please note that your order is important to us.
Your message has been forwarded to the eCommerce Team for them to supply feedback in regards the current status of your order.
We apologies for your delayed Black Friday delivery.
Online Customer Service will be in contact with you shortly to give you feedback in regards your order.
Stay safe, yours in style, Studio 88 Customer Service
Studio 88's replyOfficial
15 Dec 2021, 12:42Dear Thato
As confirmed by Customer Service, you requested a refund due to your order being hijacked and no replacement being available.
The refund was processed on 09/12 and proof of this refund has been emailed to you.
We apologise for any inconvenience.
Stay safe, yours in style, Studio 88
As confirmed by Customer Service, you requested a refund due to your order being hijacked and no replacement being available.
The refund was processed on 09/12 and proof of this refund has been emailed to you.
We apologise for any inconvenience.
Stay safe, yours in style, Studio 88
Studio 88's reply15 Dec 2021, 12:42
Official
Dear Thato
As confirmed by Customer Service, you requested a refund due to your order being hijacked and no replacement being available.
The refund was processed on 09/12 and proof of this refund has been emailed to you.
We apologise for any inconvenience.
Stay safe, yours in style, Studio 88
As confirmed by Customer Service, you requested a refund due to your order being hijacked and no replacement being available.
The refund was processed on 09/12 and proof of this refund has been emailed to you.
We apologise for any inconvenience.
Stay safe, yours in style, Studio 88