KR
Karisa R
1 reviews | Active since Dec 2020
28 Jan 2024, 12:10
STAFF NOT TRAINED
Studio 88 KwaDukuza (stanger). DATE : 28/01/2024( Just after 10am) I went to return and item purchased at a different branch (because i was in that area) . The cashier first stated ,I need to return where I bought from . Then they had no money in the till. I then asked him to refund my card because that's how I purchased the items . He did not know how to do It. This is such an inconvenience!!! Why have branches all over if we aren't able to do this???? Please TRAIN YOUR STAFF !!! This shop will probably be my last resort for shopping from now onwards..!
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Replies (4)0
Replies (4)
Studio 88's replyOfficial
29 Jan 2024, 07:34Thank you for taking the time to send this message. We apologise for any inconvenience caused, our Customer Service will be in contact with you to see where and how best they can assist.
Yours in style,
Studio 88 Customer Service
Yours in style,
Studio 88 Customer Service
Studio 88's reply29 Jan 2024, 07:34
Official
Thank you for taking the time to send this message. We apologise for any inconvenience caused, our Customer Service will be in contact with you to see where and how best they can assist.
Yours in style,
Studio 88 Customer Service
Yours in style,
Studio 88 Customer Service
KR
Karisa R's updateReviewer Update
01 Feb 2024, 20:05No one has contacted me . Further more I ended up going to the branch I purchased the items from and right there in front at the cashiers desk you have an employee standing and eating chips ! Sucking he's fingers and touching everything. I cannot understand how the staff for this stores are trained . After seeing all of this. Guaranteed I would not recommend any of these branches or stores .
KR
Karisa R's update01 Feb 2024, 20:05
Reviewer Update
No one has contacted me . Further more I ended up going to the branch I purchased the items from and right there in front at the cashiers desk you have an employee standing and eating chips ! Sucking he's fingers and touching everything. I cannot understand how the staff for this stores are trained . After seeing all of this. Guaranteed I would not recommend any of these branches or stores .
Studio 88's replyOfficial
02 Feb 2024, 11:02Dear Karisa,
It has been sent on to the Regional Manger for that store to investigate further. We apologize for any inconvenience caused.
Yours in style,
Studio 88 Team
It has been sent on to the Regional Manger for that store to investigate further. We apologize for any inconvenience caused.
Yours in style,
Studio 88 Team
Studio 88's reply02 Feb 2024, 11:02
Official
Dear Karisa,
It has been sent on to the Regional Manger for that store to investigate further. We apologize for any inconvenience caused.
Yours in style,
Studio 88 Team
It has been sent on to the Regional Manger for that store to investigate further. We apologize for any inconvenience caused.
Yours in style,
Studio 88 Team
Studio 88's replyOfficial
02 Feb 2024, 13:42Dear Karisa,
Thank you for the alternative line of communication, as our Customer Service team has been unsuccessful in reaching you via phone call. Please expect an email from us shortly.
Yours in style,
Studio 88 Customer Service
Thank you for the alternative line of communication, as our Customer Service team has been unsuccessful in reaching you via phone call. Please expect an email from us shortly.
Yours in style,
Studio 88 Customer Service
Studio 88's reply02 Feb 2024, 13:42
Official
Dear Karisa,
Thank you for the alternative line of communication, as our Customer Service team has been unsuccessful in reaching you via phone call. Please expect an email from us shortly.
Yours in style,
Studio 88 Customer Service
Thank you for the alternative line of communication, as our Customer Service team has been unsuccessful in reaching you via phone call. Please expect an email from us shortly.
Yours in style,
Studio 88 Customer Service