TM
Tashreeq M

1 reviews | Active since Dec 2020

24 Dec 2020, 09:54

Sneakers broke after worn twice

(no subject)

Tashreeq Manuel to *** 3 minutes agoDetails Good morning I am extremely disappointed in the service of STUDIO 88 I have w order my sneakers (ADD2890BW) online on the 03-12-2020 I have received it few days later and I had worn it twice and the right food sneaker broke, I have emailed the support and I have attached 7 photos of the the sneaker that broke and I have not received any feedback to wat is going to happen forward I have paid the sneaker in full and now I'm not being takes seriously. Here is my ORDER #*** and the SKU (ADD2890BW) date of order 03-12-2020. I would like to know if I would get a refund or if I should choose a different sneaker thank you, please reply be for I take this matter further I have emailed you guys numerous of times and Im getting fed up with no feedback!.

0
Replies (2)
Studio 88
Studio 88's reply24 Dec 2020, 10:51
Official
Good day Tashreeq,

We trust that you are well,

Thank you again for contacting us regarding your issue. As we have discussed, we will arrange for collection and once the product has been returned to our head office, we will further advise steps in this regard, 

Further communications and feedback will be shared via email,

Yours in style,
Studio 88
Studio 88's reply24 Dec 2020, 10:59
Official
Dear Tashreeq

Thank you for your message, please can you advise what the email address was you sent your images to so we can investigate further, you might have to send it as a private message as Hello Peter masks numbers.

We are willing to assist and apologize for any inconvenience caused.

Stay Safe
Yours in Style Studio 88 Customer Service