SELLO MANAGER AT STUDIO 88 Highveld Mall

I had the worst experience at studio 88 highveld mall at Emalahleni. The manager Sello lacks customer service needs training on that. I went to the store to exchange sneakers and they didn’t have the size I was looking for so I opted for a refund and that’s where the problem started. He told me that they don’t have cash imagine at 5pm told him put it back on the card told me not allowed then he pretended to be calling head office and I told him head office is closed at this time you wasting my time. I had to tell him check in the system if other branches have the size I’m looking for, at this point he seemed irritated and told me why must I tell him how to do his job with an attitude. I left the store with no exchange no refund no solution basically. I’m disgusted by his behavior honestly how can you raise your voice at a customer and talk back to her. Will never 👎 go back to that store again