TM
Thandi M

1 reviews | Active since Nov 2018

24 Jan 2025, 10:54

Rudest customer service at Studio 88 Theku Plaza

Studio 88 Theku Plaza mall Osizweni Newcastle I bought Adidas takkies for my daughter at Newacastle mall, my daughter wanted to exchange for another brand they said that they don't change items we bought at Town we need to go back where we bought them and exchange so my question is if I have bought them at JHB I would have returned them to Jhb that was the Rudest service I've ever received

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Replies (2)
Studio 88
Studio 88's reply24 Jan 2025, 11:09
Official
Dear Thandi,

Thank you for taking the time to send this message. We sincerely apologise for any inconvenience caused; we have escalated the matter to the Regional Manager.


Yours in style, 
Studio 88 Customer Service
Studio 88
Studio 88's reply24 Jan 2025, 14:08
Official
You are welcome, we apologise for the unpleasant experience.