1 reviews | Active since Aug 2020
Rude sales person.
So I went to Studio88 in Birch Acres mall in Tembisa and bought myself sneakers. While still in the mall, my partner and I decided to do something else instead but I already used the money for sneakers, i took the shoes back and asked to put them on laybye while refund the other amount. Guy who helped me was soo rude, to a point of asking me "if I change my mind about the shoes now and want to put them on lay bye, am I not going to come back to him and want to change the lay bye again" I'm not one with many words, I just asked the gent to refund the money and won't put the shoes on laybye. I was ****ed, disappointed but thought maybe it's my fault that I wanted to change purchase to laybye. Anyway... Studio88, your sales assistants can do better next time in terms of customer service.
Thank you for your message. We apologise for this incident, this is not acceptable.
Customer Service will be in contact with you telephonically and will then report the details to the stores' Regional Manager to take the matter further.
Yours in Style, Studio 88 Customer Service
Thank you for your message. We apologise for this incident, this is not acceptable.
Customer Service will be in contact with you telephonically and will then report the details to the stores' Regional Manager to take the matter further.
Yours in Style, Studio 88 Customer Service
