1 reviews | Active since Apr 2011

18 Dec 2020, 16:42

Returns process

Ordered item online, want to return it. Filled out the online form twice, no reply over a few days. I called in, spoke to Renee, she promised to get the process going, everytime promising to call back, about 4 consecutive times.. Still waiting 15 days later

0
Replies (5)
's update18 Dec 2020, 16:50
Reviewer Update
This is supposed to be a 1star review, but cant find how to change the review.
Studio 88
Studio 88's reply19 Dec 2020, 09:10
Official
Dear Bedford
Thank you for your message. We apologise for any inconvenience caused.

Please expect a call on Monday from customer service.

Stay safe,
Yours in Style, Studio 88 Customer Service


's update21 Dec 2020, 14:40
Reviewer Update
Approaching the end if the day, still no call. I've tried calling the head office, call gets dropped immediately
Studio 88
Studio 88's reply21 Dec 2020, 15:14
Official
Dear Bedford, 

Thank you for your message. We apologize for any inconvenience caused.

We have established the internal issue and you an expect a call from one of our customer service consultants shortly, 

We thank you for your patience, 

Stay safe,
Yours in Style, Studio 88 Customer Service
's update23 Dec 2020, 19:26
Reviewer Update
Still nothing!