NK
Nomthandazo K

1 reviews | Active since Jun 2014

14 Feb 2025, 14:16

refund for lost shoes

i bought sneakers online on the 1st of february, on the 4th i got an sms stating that i should go and collect my shoes at chris hani mall in vosloorus. i went there and was told that they didnt receive the shoes, they promised to contact me regarding the whereabouts of the shoes, to this day i still dont know where there shoes are and no call from studio 88 with any information. may i please have a refund

0
Replies (3)
Studio 88
Studio 88's reply14 Feb 2025, 15:02
Official
Dear Nomthandazo,

This is to confirm that we have received your message. We apologize for any inconvenience caused, please note that your order is important to us. Your message has been forwarded to the eCommerce Team for them to supply feedback in regard to the current status of your order. Online Customer Service will be in contact with you shortly to give you feedback in regards your order. 

Yours in style, 
Studio 88 Customer Service
NK
Nomthandazo K's update14 Feb 2025, 15:11
Reviewer Update
my query has been resolved by Jason. thank you, prompt and effective customer service
Studio 88
Studio 88's reply14 Feb 2025, 15:14
Official
We are pleased to hear that you were assisted efficiently. We hope to hear from you again in future! 

Yours in style, 
Studio 88 Customer Service