Pathetic service
<p>On the 6th of October I went to studio88 to lay bye a NKK548W and a lady by the name of Lungile assisted and believe me she was very friendly but she didn't explain to me that when u lay bye something u can't get your money back until u finish paying ,she didn't explain that....I want my money back...I even went there to cancel the lay bye and take something cheaper and wanted to pop out extra cash but she said no I can't do that...but on one explained that to me when I came to lay bye...so I want my money back.</p>
Hi Nomsa.
Firstly we apologize for the poor service and any inconvenience this might have caused. If you have cancelled your lay-bye, within any period of your lay-bye term you should receive your money back.
However there is no refunds on once off payments for items only. Can you please tell us which Studio 88 store this was and we will follow up with it.
Thank you.
Hi Nomsa.
Firstly we apologize for the poor service and any inconvenience this might have caused. If you have cancelled your lay-bye, within any period of your lay-bye term you should receive your money back.
However there is no refunds on once off payments for items only. Can you please tell us which Studio 88 store this was and we will follow up with it.
Thank you.
Thank you for your prompt response,it's the one in town..corner market street and eloff.
Thank you for your prompt response,it's the one in town..corner market street and eloff.
Hi Noma.
Thank you, will forward your concern to the Regional and General manager of this branch.
Regards Studio 88 Team.
Hi Noma.
Thank you, will forward your concern to the Regional and General manager of this branch.
Regards Studio 88 Team.