BJ
Bongiwe J

1 reviews | Active since Aug 2020

09 Jan 2022, 02:50

Pathetic online service! πŸ€•

Placed an order on the 29th of November 2021, till date I have no tracking number and no parcel. The worst part is that no one really gives me a proper reason as to what's going on with my parcel. Online service is pathetic no one responds to emails, social media they lie and say inbox they'll call you back ayke efonini it's a different story πŸ™„πŸ™„still no communication regarding my delivery.

I've called and was told I'll be called right back till today πŸ™„

What horrible service, definitely the first and last from me

0
Replies (1)
Studio 88
Studio 88's reply10 Jan 2022, 08:01
Official
Good day Bongiwe

We sincerely apologize for the lack of communication and delay that you have experienced with your order. We have escalated this matter and have included you in an email for immediate and direct feedback regarding your order.

Again, we sincerely apologize and will assist to have the matter resolved urgently.

Kind Regards
Studio 88 Online