1 reviews | Active since Dec 2020
Online shipping ended in the wrong address
On the 25th of November 2020. I bought a couple of items online (a pairt of New Balance shoes, t-shirt and a cap), all my billing and shipping details were correct and up to date. I waited 10full days for my items, I was supposed to have received my package on the 7th December 2020, which I didn't. Somehow my order ended up in Bloemfontein signed off by someone called Tshidi. I'm very angry and disappointed at the service that studio88 has to offer, their online service is weak. How can you sign off someone's package without identification, they didn't even call me to verify. I've been sending them emails back and forth demanding that they rectify this error or refund my money. This is very unprofessional and their service is poor
Our apologies for the mishap with your order.
As advised on the ticket you created this morning with our customer services (Ref 88Cust1433 ) the courier somehow managed to deliver your parcel to the completely incorrect address.
We have responded on the Customer Ticket and will continue to make every effort to ensure your query is resolved ASAP.
Our apologies for the mishap with your order.
As advised on the ticket you created this morning with our customer services (Ref 88Cust1433 ) the courier somehow managed to deliver your parcel to the completely incorrect address.
We have responded on the Customer Ticket and will continue to make every effort to ensure your query is resolved ASAP.
Thanks for letting us know, fortunately the courier corrected their error and you now have the items ordered, enjoy your event in your new outfit.
Yours in Style, Studio 88 Customer Service
Thanks for letting us know, fortunately the courier corrected their error and you now have the items ordered, enjoy your event in your new outfit.
Yours in Style, Studio 88 Customer Service