PB
Philasande B
1 reviews | Active since Dec 2021
17 Dec 2021, 17:59
Online purchase
Pathetic service ever!! I ordered a Nike Air Force 1 on the 3rd December, I have never received an invoice nor a communication from the store. I called in the customer service, a lady called Reene told me the order has been shipped she gave me an invalid pargo tracking number. I have been tracking since. Called back in and I was told that the item was never dispatched, the assistant ****. I then called in for cancelation, sending email with zero response from them. I'd like to please get my money back, I have got the shoes elsewhere
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Replies (3)
Studio 88's replyOfficial
17 Dec 2021, 21:16Dear Philasande
This is to confirm that we have received your message.
We apologize for any inconvenience caused, please note that your order is important to us.
Your message has been escalated with the eCommerce Team.
We apologize for your delayed Black Friday delivery, Customer Service will be in contact with you to give you feedback in regards your order / refund.
Stay safe, yours in style, Studio 88 Customer Service
This is to confirm that we have received your message.
We apologize for any inconvenience caused, please note that your order is important to us.
Your message has been escalated with the eCommerce Team.
We apologize for your delayed Black Friday delivery, Customer Service will be in contact with you to give you feedback in regards your order / refund.
Stay safe, yours in style, Studio 88 Customer Service
Studio 88's reply17 Dec 2021, 21:16
Official
Dear Philasande
This is to confirm that we have received your message.
We apologize for any inconvenience caused, please note that your order is important to us.
Your message has been escalated with the eCommerce Team.
We apologize for your delayed Black Friday delivery, Customer Service will be in contact with you to give you feedback in regards your order / refund.
Stay safe, yours in style, Studio 88 Customer Service
This is to confirm that we have received your message.
We apologize for any inconvenience caused, please note that your order is important to us.
Your message has been escalated with the eCommerce Team.
We apologize for your delayed Black Friday delivery, Customer Service will be in contact with you to give you feedback in regards your order / refund.
Stay safe, yours in style, Studio 88 Customer Service
PB
Philasande B's updateReviewer Update
20 Dec 2021, 06:29That was not a black Friday promo, plus your customer service agents failed to assist with my request on refund
PB
Philasande B's update20 Dec 2021, 06:29
Reviewer Update
That was not a black Friday promo, plus your customer service agents failed to assist with my request on refund
Studio 88's replyOfficial
20 Dec 2021, 07:33Dear Philasande
Our customer service is open Monday to Friday between 8 and 4pm, you complaint will be attended to today.
Stay safe, yours in style Studio 88
Our customer service is open Monday to Friday between 8 and 4pm, you complaint will be attended to today.
Stay safe, yours in style Studio 88
Studio 88's reply20 Dec 2021, 07:33
Official
Dear Philasande
Our customer service is open Monday to Friday between 8 and 4pm, you complaint will be attended to today.
Stay safe, yours in style Studio 88
Our customer service is open Monday to Friday between 8 and 4pm, you complaint will be attended to today.
Stay safe, yours in style Studio 88