KD
Kevin D
1 reviews | Active since Dec 2022
06 Dec 2022, 11:38
Online Dilemma
No joy from Studio88. I placed my online order for 2 pairs of sneakers on the 30th of November & was promised 3-5 working days delivery. Only after I sent an enquiry email on the 5th of Dec because I hadn't even received a tracker number, I was notified that one pair isn't available. Fine no problem, I asked for the 1 pair to be sent & a refund of the other. I'm told to now expect my package on the 8th of December but since I still haven't received a tracker number I'm pretty convinced my item still hasn't left Studio88 warehouse/ head office. This is highly disappointing.
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Replies (2)
Studio 88's replyOfficial
06 Dec 2022, 12:00Good day
thank you for bringing this to our attention we will get the team to investigate for you ASAP
regards
thank you for bringing this to our attention we will get the team to investigate for you ASAP
regards
Best regards,
Studio 88's reply06 Dec 2022, 12:00
Official
Good day
thank you for bringing this to our attention we will get the team to investigate for you ASAP
regards
thank you for bringing this to our attention we will get the team to investigate for you ASAP
regards
Best regards,
KD
Kevin D's updateReviewer Update
06 Dec 2022, 17:01Hi. Thanks for your response. However I'm yet to receive a call or at least an email with my tracker number. Has my order been dispatched yet at the very least? Or is it still being held at the warehouse
KD
Kevin D's update06 Dec 2022, 17:01
Reviewer Update
Hi. Thanks for your response. However I'm yet to receive a call or at least an email with my tracker number. Has my order been dispatched yet at the very least? Or is it still being held at the warehouse