1 reviews | Active since Mar 2021
now this is poor customer service at its best.
please include a zero star option? i bought a pair of shoes for my son 08/03/2021 well he did'nt like them so i returned it but did not see anything nice. i asked for a refund thou but the manager said they dont do cash refunds. i ended up having a telephonic conversation with a MR STEYN (i think is the area manager) who said that his general manager in a nutshell dont allow that as the item was on sale and also that no other retail store do refunds on sale items mxm stupid ****. i explained that if i knew what their rule was i never would have made this sale with them and for other retailer stores they do, do cash refunds. i feel i have been ****** by this store and plead with everyone reading this be careful. the funny part is I explained that nowhere on the slip does it say anything about not giving refunds on sale items. Vredendal studio 88 you will never ever be complimented with a sale by me. o and i left the shoes with the slip there and left. the manager took ownership of it once she asked me for everything. Ian Pedro
Thank you for reporting this unfortunate incident to us and we apologise for any inconvenience caused. This matter will be referred to management as a matter of urgency, and we will have someone from our Customer Service team contact you as soon as possible.
Yours in Style, Studio 88 Customer Service
Thank you for reporting this unfortunate incident to us and we apologise for any inconvenience caused. This matter will be referred to management as a matter of urgency, and we will have someone from our Customer Service team contact you as soon as possible.
Yours in Style, Studio 88 Customer Service
