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Taylor P

1 reviews | Active since Dec 2018

10 Oct 2022, 12:37

No lay buy policy on Air Force 1 but everything else you can lay buy its a ****py company

I was at the store yesterday and would like to lay a complaint for the type of service you give clients There was a shoe I was wanting to lay bye for my son as I am a single parent and cannot afford to pay this shoes cash. It was an Air force 1 I was told unfortunately this show is only cash and I would like to say that for a store so popular not to give people that are not in a position to afford shoes for a cash price this is ridiculous I wonder how people who are not earning the big money must feel. I wonder if you are even worried about your clients and what experience you give them clearly there must be an explanation for this. I would like someone to contact me regarding this and telling me why is it that you treat your customers this way. There are many things of high demand it does not mean you should make people pay cash on certain items and others are okay to lay buy what type of policy is this I am extremely upset and would like a professional answer not that the shoes is of high demand sorry that just doesn't fly by me you get stores that sell the exact same shoes not giving people half the grief and you such a big company and have been year in business to not offer clients lay buys???

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Replies (1)
Studio 88
Studio 88's reply10 Oct 2022, 13:06
Official
Good day 
unfortunately it is standard practice that any product that is limited in stock or on promotion is excluded from Lay Bye. We appreciate that this may not seem fair to you but allowing limited stock to be kept back on lay bye would not be fair to other shoppers either. 
regards