ID
IDREES D

1 reviews | Active since Mar 2009

16 Apr 2015, 20:17

No exchange (Sales *****)

On Sunday 12 April 2015 between 2pm-3-pm <br> I visited your Middelburg Mall Studio 88 store . <br> They had a special on (buy 2 514 Levi Jeans @R550) <br> I had fitted on the jeans and all was fine . <br> A sales person by the name of Sizwe was assisting me. <br> I had selected 3x size 30\ 514 jeans 2 of which were the same colour . And 1x size 36"514 Jean . <br> With the salesperson we proceeded to the paypoint whilst which he took the 4 correctly selected jeans from me as he had insisted that he would take it. <br> I had then made Payment with a visa Credit Card Amount R1100. <br> The sales person Sizwe had then given me the jeans in a packet . <br> (Note I had not checked the contents of the packet assuming that it would all be correct)<br> <br> I then took it home after which my **** had packed it into my cupboard and disposed of my sales receipt. <br> On Monday 13th when I was going through my jeans I discovered one Jean being a 34\"" (Incorrect size) also this Jean was a 501 not 514 which was on special . <br> <br> On Thursday 16th at 13:45pm I visited your Middelburg mall store again . <br> Upon arriving at the store I explained to the manager that I didn't have my receipt with me and that I received th"""

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Replies (1)
Studio 88
Studio 88's reply07 Sept 2017, 08:47
Official

We do apologise for the poor service.

Regards Studio 88 Team,