CC
Christina C

1 reviews | Active since Jan 2023

16 Jan 2023, 10:33

Manager very rude

My son dad bought him two tees that are too small for him I took them for exchange they refuse I really don't understand why exchange must must so hard to do I'm not happy at all and I really don't think I personal will even go buy something in studio88 now I need to ask baby dad when did you buy those item where which date again

0
Replies (5)
Studio 88
Studio 88's reply16 Jan 2023, 11:19
Official
Dear Christina,

Thank you for taking the time to send this message. We apologize for any inconvenience caused, our Customer Service will be in contact with you to see where and how best they can assist. 

Stay safe, Yours in style, Studio 88 Customer Service
Studio 88
Studio 88's reply16 Jan 2023, 11:22
Official
Good day 
Sorry that you had this experience, unfortunately the return/exchange rules do require proof of purchase and does have to take place at the store where initially purchased.
regards 
Studio 88
Studio 88's reply16 Jan 2023, 11:32
Official
Hi, 

please kindly let us know which store this occurred at.

Regards 
CC
Christina C's update16 Jan 2023, 16:38
Reviewer Update
He bought it at mabopane station and he refuse to give me what I know he bought those items at mabopane station I'm just not sure if he use card or cash

Studio 88
Studio 88's reply17 Jan 2023, 08:52
Official
Thank you, 

We have now contacted the regional managers of that store to assist you. 
Please kindly let us know if you would need any further assistance.

Regards