1 reviews | Active since May 2016
lack of customer service
They cudnt help to change the item that I bought.the lady with the blonde hair gave attitude. Very ban service
Dear Gladys
I would like to assist you, can you give me more details like, what day, time, what were you trying to exchange and what was the actual issue with the exchange (size / colour / no stock) as I cannot move forward without more details.
Was the lady wearing a black stripped team top, that would mean she is permanent staff. The staff do not wear name tags unfortunately.
Apologies for her bad attitude, once I have more information from you I will be able to refer your complaint to the Regional Manager.
Thank you, Team Studio 88
Dear Gladys
I would like to assist you, can you give me more details like, what day, time, what were you trying to exchange and what was the actual issue with the exchange (size / colour / no stock) as I cannot move forward without more details.
Was the lady wearing a black stripped team top, that would mean she is permanent staff. The staff do not wear name tags unfortunately.
Apologies for her bad attitude, once I have more information from you I will be able to refer your complaint to the Regional Manager.
Thank you, Team Studio 88
Dear Gladys
Please send through the details as requested so that we can have your complaint resolved.
Kind regards, Studio 88 Team
Dear Gladys
Please send through the details as requested so that we can have your complaint resolved.
Kind regards, Studio 88 Team
Thank you for your response Gladys. I agree, what can you buy for R100!
Just to clarify, you have not made the exchange and you would still like to do your exchange? I need to give instructions to the Regional Manager to assist you to your satisfaction.
If you have already done the exchange, I will then advise the Regional Manager so that he can discipline the staff member and give you a call to apologise.
Kind regards, Studio 88 Team
Thank you for your response Gladys. I agree, what can you buy for R100!
Just to clarify, you have not made the exchange and you would still like to do your exchange? I need to give instructions to the Regional Manager to assist you to your satisfaction.
If you have already done the exchange, I will then advise the Regional Manager so that he can discipline the staff member and give you a call to apologise.
Kind regards, Studio 88 Team
Dear Gladys
Apologies for the late reply, I have forwarded your information to the Regional Manager and have asked him to contact you.
Regards, Studio 88 Team
Dear Gladys
Apologies for the late reply, I have forwarded your information to the Regional Manager and have asked him to contact you.
Regards, Studio 88 Team