NMN
Nonkululeko Maphunye Nkulee.m

1 reviews | Active since Jan 2025

24 Jan 2025, 14:02

I will probably tell this story for a long time considering how happy I am 😊 So I placed an order online and I didn’t read the full terms and conditions of delivery , an error on my part , I assumed the delivery would arrive today by the close of busine

I will probably tell this story for a long time considering how happy I am 😊 So I placed an order online and I didn’t read the full terms and conditions of delivery , an error on my part , I assumed the delivery would arrive today by the close of business and unfortunately upon verification I was told it would not be so, naturally, considering the sentiment behind the delivery, I panicked , I’m not too sure whether the employees have been trained in customer service , or customer excellence , but I can say they they have far exceeded my expectations and made the impossible possible. I appreciate the efforts that Jayson Irwin took to ensure that my delivery was not only sent, out even at the inconvenience to the warehouse , but it arrived safely and I am almost certain the recipient will be very delighted . I can not , fully and eloquently express the degree of my gratitude and to be shown grace the way I have and a level of professionalism that’s far beyond the norm. Thank you, thank you, thank you .

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Replies (1)
Studio 88
Studio 88's reply24 Jan 2025, 14:13
Official
Dear Nonkululeko, 

Thank you for taking the time to give us the rating. We are pleased to hear that you were assisted efficiently. We hope to hear from you again in future! 


Yours in style, 
Studio 88 Customer Service