I was fed false information to get me to buy a product in store.

I found a suitable shoe in the store but they did not have the correct size in store. The person serving my request claimed he can check on the system for Studio 88 stores with the exact shoe, that if I really want the shoe, I must but it in their store and exchange it at the Mall of Africa store. He claimed that Mall of Africa had 9 pairs of the specific shoe type I wanted. When i got to Mall of Africa for the exchange , I was told that they do not have the shoe in their store and that i have been **** to. The sales rep at Rosebank Mall( where I made the purchase) just wanted commission and there is no way they can check other Studio 88 stores' stock online. I am really upset. This is the worst experience I have had in a mall. This store belongs in a dirty street where ****** trade. They don't even allow refunds! The second you leave the store, you are stuck with the product. ********** service to say the very least!!!