NC
Nadine C
1 reviews | Active since Mar 2018
28 Jan 2021, 13:17
I want what I paid for not a refund!
Good Day,
Purchased a pair of Red All Stars online, after making the purchase for a size 6, a few days later I'm informed that they are oversold and can't give me what they sold me. They suggested that I go online and choose something else of they'll refund, I do no want a refund I want my shoes.
Helpful (0)
Replies (4)0
Replies (4)
Studio 88's replyOfficial
28 Jan 2021, 13:35 Good day Nadine,
We apologize for any inconvenience caused in your online experience,
Thank you for bringing this to our attention, it will be passed on to the Ecommerce Manager so we can investigate and address with the staff.
We have requested the team attempt to source your purchased item, and will be in contact with you shortly,
Stay Safe
Yours in Style, Studio 88 Customer Service
We apologize for any inconvenience caused in your online experience,
Thank you for bringing this to our attention, it will be passed on to the Ecommerce Manager so we can investigate and address with the staff.
We have requested the team attempt to source your purchased item, and will be in contact with you shortly,
Stay Safe
Yours in Style, Studio 88 Customer Service
Studio 88's reply28 Jan 2021, 13:35
Official
Good day Nadine,
We apologize for any inconvenience caused in your online experience,
Thank you for bringing this to our attention, it will be passed on to the Ecommerce Manager so we can investigate and address with the staff.
We have requested the team attempt to source your purchased item, and will be in contact with you shortly,
Stay Safe
Yours in Style, Studio 88 Customer Service
We apologize for any inconvenience caused in your online experience,
Thank you for bringing this to our attention, it will be passed on to the Ecommerce Manager so we can investigate and address with the staff.
We have requested the team attempt to source your purchased item, and will be in contact with you shortly,
Stay Safe
Yours in Style, Studio 88 Customer Service
NC
Nadine C's updateReviewer Update
28 Jan 2021, 14:17Kindly note that I purchased Hi -Tops
NC
Nadine C's update28 Jan 2021, 14:17
Reviewer Update
Kindly note that I purchased Hi -Tops
NC
Nadine C's updateReviewer Update
08 Feb 2021, 20:35Good Day
Studio 88 has said that they cannot find any red hitops so i asked for a size 6 in any other colour except white, they came back and said that there is no size 6 in another colour only white but I've seen a black HiTop in a size 6 on the website. Please can I have the black hi-top to replace the red ones as I do not want another pair of white Hi-Tops.
Studio 88 has said that they cannot find any red hitops so i asked for a size 6 in any other colour except white, they came back and said that there is no size 6 in another colour only white but I've seen a black HiTop in a size 6 on the website. Please can I have the black hi-top to replace the red ones as I do not want another pair of white Hi-Tops.
NC
Nadine C's update08 Feb 2021, 20:35
Reviewer Update
Good Day
Studio 88 has said that they cannot find any red hitops so i asked for a size 6 in any other colour except white, they came back and said that there is no size 6 in another colour only white but I've seen a black HiTop in a size 6 on the website. Please can I have the black hi-top to replace the red ones as I do not want another pair of white Hi-Tops.
Studio 88 has said that they cannot find any red hitops so i asked for a size 6 in any other colour except white, they came back and said that there is no size 6 in another colour only white but I've seen a black HiTop in a size 6 on the website. Please can I have the black hi-top to replace the red ones as I do not want another pair of white Hi-Tops.
Studio 88's replyOfficial
09 Feb 2021, 07:29Good day Nadine, Trust that you are well, As mentioned in our discussion and call last week is that we have sourced and found you the white hi-top in the same size 6 as requested, Reference/tracking number: ***sud which could be tracked via www.dawnwing.co.za
The order is on its way to you and should arrive by latest tomorrow,
The order is on its way to you and should arrive by latest tomorrow,
Studio 88's reply09 Feb 2021, 07:29
Official
Good day Nadine, Trust that you are well, As mentioned in our discussion and call last week is that we have sourced and found you the white hi-top in the same size 6 as requested, Reference/tracking number: ***sud which could be tracked via www.dawnwing.co.za
The order is on its way to you and should arrive by latest tomorrow,
The order is on its way to you and should arrive by latest tomorrow,