AM
Asher M
1 reviews | Active since Aug 2021
11 Sept 2021, 07:08
I bought a pair of s...
I bought a pair of sneakers last year August at studio 88 at Seshego shopping centre and they are already damaged and the colour has faded and funny part is that it's cream and it turning into a horrible ashy colour it has only been was once
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Studio 88's replyOfficial
14 Sept 2021, 07:42Dear Asher
Thank you for bringing your product quality concerns to our attention. As an authorised dealer of top authentic leisure brands, we take the quality of our product very seriously.
We can assist you to assess the defective item in two ways, note that you will require a copy of your till slip to verify purchase and then from there, you can complete the form on the contact page and attach images of the product/defect at https://www.studio-88.co.za/contact-us/ or you can return the product to the store and have the Regional Manager assess the item in question for you.
Once the assessment has been made, you will be contacted by either our Customer Service or the Store Manager with the outcome. We apologise for any inconvenience caused and look forward to you shopping at our stores again soon.
Yours in Style, The Studio 88 Team
https://www.studio-88.co.za/contact-us/
Thank you for bringing your product quality concerns to our attention. As an authorised dealer of top authentic leisure brands, we take the quality of our product very seriously.
We can assist you to assess the defective item in two ways, note that you will require a copy of your till slip to verify purchase and then from there, you can complete the form on the contact page and attach images of the product/defect at https://www.studio-88.co.za/contact-us/ or you can return the product to the store and have the Regional Manager assess the item in question for you.
Once the assessment has been made, you will be contacted by either our Customer Service or the Store Manager with the outcome. We apologise for any inconvenience caused and look forward to you shopping at our stores again soon.
Yours in Style, The Studio 88 Team
https://www.studio-88.co.za/contact-us/
Studio 88's reply14 Sept 2021, 07:42
Official
Dear Asher
Thank you for bringing your product quality concerns to our attention. As an authorised dealer of top authentic leisure brands, we take the quality of our product very seriously.
We can assist you to assess the defective item in two ways, note that you will require a copy of your till slip to verify purchase and then from there, you can complete the form on the contact page and attach images of the product/defect at https://www.studio-88.co.za/contact-us/ or you can return the product to the store and have the Regional Manager assess the item in question for you.
Once the assessment has been made, you will be contacted by either our Customer Service or the Store Manager with the outcome. We apologise for any inconvenience caused and look forward to you shopping at our stores again soon.
Yours in Style, The Studio 88 Team
https://www.studio-88.co.za/contact-us/
Thank you for bringing your product quality concerns to our attention. As an authorised dealer of top authentic leisure brands, we take the quality of our product very seriously.
We can assist you to assess the defective item in two ways, note that you will require a copy of your till slip to verify purchase and then from there, you can complete the form on the contact page and attach images of the product/defect at https://www.studio-88.co.za/contact-us/ or you can return the product to the store and have the Regional Manager assess the item in question for you.
Once the assessment has been made, you will be contacted by either our Customer Service or the Store Manager with the outcome. We apologise for any inconvenience caused and look forward to you shopping at our stores again soon.
Yours in Style, The Studio 88 Team
https://www.studio-88.co.za/contact-us/