Horrible service

<p>I made a lay bye for my son last month at Gugulethu mall and paid deposit of R200, today I sent my son to pay another R400 towards his takkies that cost R1000. </p> <p>I realised that I won't afford those takkies anymore and went back to the store to ask them to change the lay bay to a cheaper pair of R700 and the sales person refused. He told me that there is no cash refund on lay bay items. I never said I want a refund but I want exchange as I won't afford R1000 anymore. I WANT TO CANCELL the whole thing and take my money. I have been a loyal cash customer all this years and this is a thank you that I get form your store. </p>