1 reviews | Active since Jul 2017
********** purchase on debit card
I am very disappointed with the care that studio 88 staff take when handling debit cards. My mom, her card was ****** in the 24th by a male whom both for R918.96 In store in Durban and the cashier did not see the card was been used by the incorrect person and the card has initials and surname on the card. Very disappointing, I remember this one time when my husband was denayed to purchase at woolworths as the debit card said miss and he was a male. Very disappointed at the staff not caring to check.
Good day Nokubonga.
Apologies for the poor service this has caused or any inconvenience as well. Thank you for alerting us on this matter, we will make sure that our staff takes proper notice on cards been used for purchases, or enquire the customer if it belongs to them. It is also worthy to note that we have a system in place to detect cards that have been blocked by the original user or card holder.
Thank you once again.
Regards Studio 88 Team.
Good day Nokubonga.
Apologies for the poor service this has caused or any inconvenience as well. Thank you for alerting us on this matter, we will make sure that our staff takes proper notice on cards been used for purchases, or enquire the customer if it belongs to them. It is also worthy to note that we have a system in place to detect cards that have been blocked by the original user or card holder.
Thank you once again.
Regards Studio 88 Team.