Falsely Accused

Greetings

I am a customer from Studio88 Promenade mall.I recently had an altercation with the staff and manager at the Promenade mall store where I was wrongfully accused of *****ing money from a customer under the pretence of being a store manager. I would like to express my dissatisfaction with how the matter was handled.

1. I went in store as a customer shopping for sneakers, a staff member approached me accusing me of the above mentioned. I was not granted the opportunity to state my case.

2. Upon being furnished with the false allegation, I was not given full details pertaining to said allegation so as to allow me to clear my name.

3. I was humiliated and thrown out the shop with no concrete evidence which was a great violation of my rights as a customer, as I have not been proven guilty of anything.

4. Such an allegation could result in me losing my job should my employer be aware of it, therefore I would like to request that this matter be handled as soon as possible.

I am requesting to be shown the cctv footage that resulted in this allegation as I am going to lodge a formal complaint against the store and staff members involved. I am also requesting to interview the complainant as a formal investigation needs to be completed to clear my name regarding this matter.

Lastly, I would like to request that you treat my complainant with a sense of urgency. The incident has infringed on my basic human rights, it has caused me great shame and humiliation. Being an employee in the same mall compromises my sense of security as I am now being labelled as a ***** by other fellow workers in the mall.

Kindly note that I have every intention to take this matter further as it was not only a matter where my character was compromised, but I also experienced crimen injuria.