SM
Siyasanga M
1 reviews | Active since Jan 2020
06 Jan 2020, 16:26
Do not ever shop online at STUDIO 88
The worse online experience i have had so far. last year December i bought shoes i like for my brothers a Christmas present. a week later a was called and told the shoes are sold out, which was not the case when i bought them.i asked for may refund because i needed an alternative since i now don't have a present. Till today i have not received my money. i have called more than 5 times, every tome i call i am told they will get back to me which they do. i have sent email no reply. dont ever shop at studio 88 online. i regret it
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Studio 88's replyOfficial
14 Jan 2020, 12:06Dear Siyasanga,
Thank you for your feedback.
We apologize for the inconvenience that you have experienced.
Our website experienced a high volume of traffic over the festive season and this resulted in stock selling out before the customer was able to check out.
We have authorized a refund into your account and it should reflect within 5-7 working days.
Yours in style,
Studio 88 Customer Service
Thank you for your feedback.
We apologize for the inconvenience that you have experienced.
Our website experienced a high volume of traffic over the festive season and this resulted in stock selling out before the customer was able to check out.
We have authorized a refund into your account and it should reflect within 5-7 working days.
Yours in style,
Studio 88 Customer Service
Studio 88's reply14 Jan 2020, 12:06
Official
Dear Siyasanga,
Thank you for your feedback.
We apologize for the inconvenience that you have experienced.
Our website experienced a high volume of traffic over the festive season and this resulted in stock selling out before the customer was able to check out.
We have authorized a refund into your account and it should reflect within 5-7 working days.
Yours in style,
Studio 88 Customer Service
Thank you for your feedback.
We apologize for the inconvenience that you have experienced.
Our website experienced a high volume of traffic over the festive season and this resulted in stock selling out before the customer was able to check out.
We have authorized a refund into your account and it should reflect within 5-7 working days.
Yours in style,
Studio 88 Customer Service