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Portia M

1 reviews | Active since Jan 2025

03 Jan 2025, 20:56

Counterfeit products

I purchased a pair of Nike Air Force 1 sneakers from Studio 88, and after just one wash, the leather began to peel. I returned the shoes to the store for inspection as instructed, but it has now been over a month without resolution. I received only one call informing me that their third-party inspection determined no refund would be issued. Studio 88 has refused to resolve the matter, despite the shoes being defective and within a reasonable time frame since purchase. This lack of accountability is unacceptable, and I would appreciate urgent assistance in resolving this issue.

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Replies (1)
Studio 88
Studio 88's reply06 Jan 2025, 08:12
Official
Dear Portia,

Thank you for taking the time to send this message. We apologise for any inconvenience caused, our Customer Service will be in contact with you to see where and how best they can assist. 


Yours in style, 
Studio 88 Customer Service