KC
Kea C
1 reviews | Active since Apr 2021
27 Nov 2021, 10:50
Careless service from studio 88 KURUMAN
Bad service from their store in Kuruman. I bought some items during the week and when I went for an exchange today I am told that I must come on Monday as if I walk to the store from my home. They told me to call their head office(at my expense) no one seems to bother about answering calls there. No one wants to give me the stores exchange policy.
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Replies (2)
Studio 88's replyOfficial
29 Nov 2021, 07:51Hi Kea, we apologize for your instore experience. Our exchange policy is 30 days from purchase, however we do not allow refunds on sale items! Your query will be sent to customer service ASAP and someone will be in touch to resolve the issue as soon as possible. Yours in Style, The Studio 88 team
Studio 88's reply29 Nov 2021, 07:51
Official
Hi Kea, we apologize for your instore experience. Our exchange policy is 30 days from purchase, however we do not allow refunds on sale items! Your query will be sent to customer service ASAP and someone will be in touch to resolve the issue as soon as possible. Yours in Style, The Studio 88 team
KC
Kea C's updateReviewer Update
29 Nov 2021, 19:31Hi
Thanks for your prompt reply. I did get a call from one of your guys, Jason to be exact,he explained everything to me and apologised for the hickup. Thank you
Thanks for your prompt reply. I did get a call from one of your guys, Jason to be exact,he explained everything to me and apologised for the hickup. Thank you
KC
Kea C's update29 Nov 2021, 19:31
Reviewer Update
Hi
Thanks for your prompt reply. I did get a call from one of your guys, Jason to be exact,he explained everything to me and apologised for the hickup. Thank you
Thanks for your prompt reply. I did get a call from one of your guys, Jason to be exact,he explained everything to me and apologised for the hickup. Thank you